Skip to Content
author's profile photo Former Member
Former Member

How to Update Solution Manager 7.1 to SP15

Hi Team,

We are going to do Service Desk Configuration in Solution Manager.Our Solution manger version is Solution Manager 7.1

The Prerequisite for Service Desk Configuration is Solution Manager SP15.

How can I check the Support pack Level of our Solution Manager and What are the Components I need to Upgrade to make the Solution manager to

Support Pack 15.

Need your help

Thanks and Regards,

Mathan A

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

8 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on May 23, 2013 at 03:20 PM

    Hi Mathan,

    the most actual SP version of SM 7.1 is SP08. SP10 is announced to be realized In the autumn.

    To find out your version of SM: open your system, go to navigation bar and choose "System" - "Status" and then find component ST:

    SAPKITL705 means that my system has SP05.

    Best regards,

    Artem


    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on May 24, 2013 at 09:13 AM

    Hi Mathan,

    The SP15 as a prereq will most likely be for SolMan 7.0.

    If you are running a 7.1, configuration of incident management shouldn't be a problem.

    Regards,

    David

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 23, 2013 at 02:49 PM

    Hi Mathan,

    Where did you find the information that for service desk you need Solman 7.1 SP15? 😕

    If you could quote the source of your information, it would be helpful to all of us.

    Regards,

    Vivek

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 24, 2013 at 09:15 AM

    Solution Manager 7.1 Support Package stack 15 does not exist.

    it is not planned for the next few quarters.

    Best regards,

    Miguel Ariño

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on May 27, 2013 at 08:07 AM

    Solution manager 7.1 support package 11 will be the last release for 7.1 version.

    It is expected to be released by December 2013.

    Regards

    Sunny

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 27, 2013 at 09:54 AM

    Hi,

    Bit curious!!! Might be typo?

    Are you referring Solution Manager 7.0 SP15 Service desk availability??

    http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0ec4b4a-511f-2b10-fbb1-ebb76d...

    Regards,

    Jansi

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on May 27, 2013 at 02:54 PM

    There may be some confusion here! I have seen confustion between ST 710 SPXX and ST-SER 701_2010_1 SPXX Sometimes customer's confuse the two. There would be no documentation refering to St 710 SP15, since the current release is SP08. However sinc eST-SER 701_2010_1 is already at SP17, l9ikely any reference to SP15 is for ST-SER and NOT ST! I would suggest you double check what the document is refering. I can say it is not refering to ST 710 as there would NOT be any SAP documetnation that refers to St 710 SP15. Regards, Paul

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on May 29, 2013 at 06:27 AM

    For Solution Manager 7.1 the latest SPS is 8.. to upgrade your sps use SUM1.0 sp7.

    BR,

    Harsha

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.