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Saved Search - Reset Criteria

Former Member
0 Kudos

When you run a Saved Search in the Sales Professional role, for Sales Orders and Quotations, and then go in to the regular search for Sales orders, you only see the Criteria from the Saved Search.  For example, let's say I create a Saved Search to show me all Open Orders for a specific Account.  The search works fine when I run it from my Saved Searches and the results are displayed.  Now I go back to the Home Page and do other tasks.  Later, when I go to the Sales orders search screen, it only show the two Criteria fields that I used in my Saved Search.  How do I get the default Criteria fields to display?  It does not work this way on Account, Activities, Opportunities, etc. - only for Sales Orders, Quotations, and Complaints.

Again, I want the Search screen to display all of my default Criteria fields and not just the fields used in a previous Saved Search.

Thanks, Bryan

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Bryan,

This is one of the known issue for saved searches which still exist even in 7.0 though saved search is not a new concept.

Anyhow try below note to fix it.

Note 1624989 - Search Criteria attr changes after performing saved search

Additional note for similar issue for other transactions are

Note 1486932 - Search Criteria attr changes after performing saved search -- for Opportunities

Note 1499562 - Search Attributes disappear after performing Saved Search -- for Activities

Note 1569407 - Search Attributes disappear after performing Saved Search -- for Leads

But the good thing is that finally SAP has started providing the Reset button (from EhP2, don't know about Ehp1) in some of the search view like Accounts etc. which will restore the original search criterias defined via config.

Hope it might be helpful.

---Shobhit


Former Member
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Hi,

I'm having the same problem with Service orders but I'm not able to find the OSS Note for service transactions.

Thanks!

Former Member
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Hi Ineke,

Implement SAP Note 1981389.

Rgds,

Shobhit

former_member182315
Participant
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Hi Shobhit - can you please let me know the SAP Note for Service request I am facing the same issue the user wants to reset back to the main search of service request even though he has the saved search.

Points will be awarded, appreciate for quick reply.

Regards

Vani

Answers (0)