ERROR: Initial Downalod (GUID )

[Former Member]

Hello Friends,

I am getting an error "Business partner with GUID 'XXXX' does not exist", while working on downloading business partners from R/3 to CRM.

What does it mean and how can that be corrected.

Thanks,

Jay

[Former Member · Accepted solution]

Hi Jay,

I think the error means that the bapi is trying to update a business partner that doesn't exist on CRM. R/3 remembers the CRM guids and uses them to map the CRM & R/3 customer numbers.

Use the guid to find the customernumber in R/3 in table CRMKUNNR and the business partner in table CRMM_BUT_CUST_NO. These are the tables used for the guid-mapping. Inconsistenties between these two tables probably cause the error.

Grtz,

Michael.

[Former Member]

Hi,

I am also facing similar error. Can somebody let us know how it can be solved?

In our case - contact person exists in customer in R/3 but not in CRM.

After investigation, found that the first insert BDOC of contact person creation in R/3 is failed due to error in one of the field. Even if the field is corrected now, the update BDOC also fails as the original insert BDOC can not be processed.

Even though we synchronise the customer with successful requests( "Customer_main" followed with "customer_rel" objects) after deleting all existing failed BDOcs, the contact person does not exist in CRM.

How can this problem be solved? I will award points if the problem is solved.

Regards,

Santosh