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Former Member
May 23, 2013 at 11:48 AM

Problem with integration of crystal report in SAP portal


Dear SAP community,

our system landscape is:

SAP Portal 7.02 SP12


BOE server 14.0.5

The BI system is the user store for the BO server.

In the portal we created 3 URL iViews that point to different crystal reports, e.g.:


The preview of the iViews works perfectly. But when calling the iViews from the portal navigation (with or without a page around it), the following happens: 1. We get a warning because access to portal is via https and the BO iViews are only integrated with http. 2. When clicking again on the iView the BO login page appears for 0.2 seconds and then the error message “Document not found” appears. 3. When navigating back to the portal and clicking again on the same iView, the report appears!

So what is the difference between calling the iView in preview mode and through portal navigation? Why do we need three tries to make the report appear?

We also tried to call the report with the Crystal Report URL, but then no SSO is possible and the users would have to login again. Also, we would have to use the ID of the report which is not recommended. The report would be called correctly.

SAP authentication and SSO with SAP logonticket to the apps opendocument and BI works fine. For CMC only SAP logon is possible but no SSO configured.

Any ideas what could cause this error?

Thanks a lot in advance,