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Former Member

Urgent: Getting dump by SAPLCRM_BUPA_MAP_SAVE

Hi Experts,

We are getting dump in CRM system every second with following details:

What happened?
Error in the ABAP Application Program

The current ABAP program "SAPLCRM_BUPA_MAP_SAVE" had to be terminated because
it has come across a statement that unfortunately cannot be executed.

Error analysis
An exception occurred that is explained in detail below.
The exception, which is assigned to class 'CX_SY_SEND_DYNPRO_NO_RECEIVER', was not caught and therefore caused a runtime error.
The reason for the exception is:
During background processing, the system attempted to send a screen to a user.

Current screen: "SAPMSDYP " 0010.

Additional system information: "no window system type given"

Source Code Extract

Line SourceCde

1 FUNCTION bupa_map_save_cont_tabs.
2 *"----------------------------------------------------------------------
3 *"*"Verbuchungsfunktionsbaustein:
4 *"
5 *"*"Lokale Schnittstelle:
6 *" TABLES
7 *" IT_CONT_INSERT STRUCTURE CRMM_BUT_CONTNO
8 *" IT_CONT_UPDATE STRUCTURE CRMM_BUT_CONTNO
9 *" IT_CONT_DELETE STRUCTURE CRMM_BUT_CONTNO
10 *"----------------------------------------------------------------------
11
12 * Workarea are no used.
13 CLEAR it_cont_insert.
14 CLEAR it_cont_update.
15 CLEAR it_cont_delete.
16
17 IF NOT it_cont_insert[] IS INITIAL.
>>>>> INSERT crmm_but_contno FROM TABLE it_cont_insert[].
19 ENDIF.
20

There is no BDoc flow between CRM and ECC. It looks like there is some process trying to update contact details and creating dump every second.

Your suggestions are highly appreciated.

Thanks and Regards,

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2 Answers

  • Best Answer
    Posted on May 27, 2013 at 01:51 PM

    Hi,

    This issue is generally caused due to inconsistencies in tables CRMPARNR and CRM_BUT_CONTNO. Can you check and run the report as per the SAP Note 626299. This note will help resolve the inconsistencies and prevent the dump.

    Warm Regards,

    Conall.

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  • author's profile photo Former Member
    Former Member
    Posted on May 29, 2013 at 12:00 PM

    The problem is solved. It seems there was some changes came from ECC and that opened on session in CRM for RFC user. That session was keep trying to modify the record and creating dump. We terminate the session in sm04 and all settled down.

    Thank you for youe help.

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