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Solman 7.1 - Grey metrics for technical instance and technical system

Chris_Tan
Participant
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Hi,

We have grey metrics in our Technical Monitoring setup in Solman 7.1 SPS8. This problem only affects some metrics in Technical instance and technical system templates, and the non working metrics are ABAP related processes such as qrfc, update, batch job, etc. Attached is an example of the issue that i'm facing, and this just not happen in our satellite systems but even the solman itself. Not really sure why the SMD agents not pumping any data, as i can't see any issue with the agents. Please advice.

Accepted Solutions (0)

Answers (2)

Answers (2)

Chris_Tan
Participant
0 Kudos

Hi Vivek,

We have already applied the notes, unfortunately to no avail

Regards,

Chris

Vivek_Hegde
Active Contributor
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Hi Chris,

Please refer below notes:

Note 1669989 - SAP Solution Manager 7.1 IDoc/ QRFC Monitoring Metrics grey

1819848 - All metrics are grey in Technical Monitoring

Rgds,

Vivek

Chris_Tan
Participant
0 Kudos

Hi Vivek,

Thanks, but we have already looked at these notes, but unfortunately they didn't help before. Seems like SP8 has very few notes to refer to when it comes to these problems . Any other ideas? I've also check the PULL_RFC note 1752181, But unfortunately doesn't seem to apply either, we noticed it's the PULL_RFC data collectors that are not getting data.

Regards,

Chris

Vivek_Hegde
Active Contributor
0 Kudos

Hi Chris,

You may have to implement thes notes Note 1834341 - Collective note for
MAI - Solution Manager 7.1 SP8
  and Note 1822476 - Collective Corrections
for the MEA Directory SP8
. Have you implemented them already?

Rgds,

Vivek