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Former Member

Change date of work item

Hi All,

Here is the scenario, approval was sent to the user. After 2 days, a reminder should be sent and the same pending approval should be next to it. Is it possible to change the date of the pending approval work item? I tried resubmitting the work item but it did not change the date. I tried changing the status to 'error' then put it back to 'ready' but still didn't work. I even changed the date in SWWWIHEAD.

I am thinking if changing the date is not possible, how about attaching the pending approval work item to my email reminder?

Forwarding to the same user doesn't work as well.

I will appreciate all inputs from you.

Regards,

Steph

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  • Best Answer
    Posted on May 21, 2013 at 03:40 AM

    Hello,

    Exactly which date of the workitem do you want to change?

    If you want it to appear as if it is a new workitem (and so get picked up by Extended Notifications) then I would make a loop that recreates the workitem after a deadline has passed.

    "I even changed the date in SWWWIHEAD"

    I wouldn't do that!

    regards

    Rick Bakker / hanabi technology

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