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You are not authorized to perform the activity selected last

Former Member
0 Kudos

Hi all, in ITSM when i want to change user status to ZMIN from "in process" to "proposed solution" message  "You are not authorized to perform the  activity selected last" rises in wui. I have checked B_USERSTAT, It  is pronounced by *. can anybody helps me?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Anton,

This might me not Authorization trouble.

Do status switches to "proposed solution" ?

when you press save what is happening ?

Regards Dan

Former Member
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hi Dan,

Yes, status is changes to "proposed solution", when i press save, system say that action is saved, but below this message i see "You are not authorized to perform the  activity selected last" like this .

prakhar_saxena
Active Contributor
0 Kudos

Hi anton

Do you have all the Processor roles assigned to you for incident management so that you can change the status

remember if you have created authorization codes and want to use then these needs to be assigned and adjusted to processor roles as well

this is the security guide

https://websmp107.sap-ag.de/~sapidb/011000358700000147822013E.PDF

it has all the roles sap delivers for any functionality

regards

prakhar

Former Member
0 Kudos

Hi Anton,

First you need to describe more detail how this error happens. Error can happen when some follow-up document trying to set status of Incident f.e. Request for Change.

So you better check this customizing and behavior of your scenario.

Here is screenshot for this spro customization:

Regards

Dan

Answers (3)

Answers (3)

mich_vollmer
Contributor
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mich_vollmer
Contributor
0 Kudos

Hi Anton,

did you check note 1706259?

Best regards,

Michael

Former Member
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Hi,

Lets check in other way,

Go to , Status profile of ZMIN,

The IMG path SPRO->SAP Solution Manager->Capabilities (Optional)-> IT Service management ->s tatus proflile -> define status profile -> choose the status profile for ZMIn

check the lower value of status Proposed solution is equal to the status number of  inprocess.

if not adjust it,

And also make sure you have auth to work on ITSM. adjust your roles from security guide


Thanks

jansi

Former Member
0 Kudos

thank you for your answer,

i checked status profile for ZMIN, status Proposed solution and inprocess are equal.

what is security guide?


Former Member
0 Kudos

hi,

why did you created auth key code only for particular status,  seems issue with tat Auth code key.

Please revert or create auth key for all status or use standard and check, issue persists.

you can get the auth code screens here http://wiki.sdn.sap.com/wiki/display/SMAUTH/UC00043

Security guides available under http://service.sap.com/security -> sap componets -> sap soltion manager

Please check

Thanks

Jansi