Enterprise portal : ICM Permission issue

[Former Member]

Hi All,

We are getting the following error in Portal when trying to consume a web service in BPM Process:

Failed to invalidate cached entry for user 5d8ca989bdeb11e285580000005f547e Exception:java.rmi.RemoteException: Cannot clear ICM server cache by [5d8ca989bdeb11e285580000005f547e] etag.; nested exception is:
com.sap.bc.proj.jstartup.icmadm.IcmAdmException: Permission denied. Your component can not get instance of IcmAdm.
[EXCEPTION]
java.rmi.RemoteException: Cannot clear ICM server cache by [5d8ca989bdeb11e285580000005f547e] etag.; nested exception is:
com.sap.bc.proj.jstartup.icmadm.IcmAdmException: Permission denied. Your component can not get instance of IcmAdm.
at com.sap.engine.services.httpserver.server.CacheManagementInterfaceImpl.clearCacheByEtag(CacheManagementInterfaceImpl.java:33)
at com.sap.netweaver.rtmf.serverimpl.users.RTMFUser.clearICMCache(RTMFUser.java:231)
at com.sap.netweaver.rtmf.serverimpl.users.RTMFUser.putMessage(RTMFUser.java:190)
at com.sap.netweaver.rtmf.serverimpl.users.RTMFUser.onMessage(RTMFUser.java:478)
at com.sap.jms.client.session.JMSSession.deliverMessage(JMSSession.java:870)
at com.sap.jms.client.session.JMSSession.run(JMSSession.java:754)
at com.sap.jms.client.session.JMSSession.execute(JMSSession.java:1681)
at com.sap.jms.util.Command.run(Command.java:16)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.sap.bc.proj.jstartup.icmadm.IcmAdmException: Permission denied. Your component can not get instance of IcmAdm.
at com.sap.bc.proj.jstartup.icmadm.IcmAdm.getInstance(IcmAdm.java:78)
at com.sap.engine.lib.http.cache.CacheAdmin.getInstance(CacheAdmin.java:53)
at com.sap.engine.lib.http.cache.CacheAdmin.invalidateCacheEntries(CacheAdmin.java:30)
at com.sap.engine.services.httpserver.server.CacheManagementInterfaceImpl.clearCacheByEtag(CacheManagementInterfaceImpl.java:29)

Please note that the web service is running fine from WSNavigator.

Thanks.

Best Regards,

Anita

[junwu]

check if this note helps 1753749  - Cannot clear ICM server cache

[Former Member]

Thanks Jun Wu. I shall try it and revert.

Best Regards,

Anita

[Former Member]

Hi Anita.Did you find a solution? I have same problem.

[Former Member]

Hello Nadezhda,

I had raised a message with SAP and they asked to check the following:

1] Please implement note 1635058 if you do not have it yet.

[2] If you have it yet and the issue remains, then please could you
check with different clients to see if the HTTP header generated is
wrong depending on the client?

e.g. check if you have the same problem with IE and with firefox.

[3] Maybe there is a proxy or Load Balancing corrupting the client
packages.Do you have it?

Let me know if it helps.

Best Regards,

Anita