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BSP error while searching archive objects on CRM web-ui

Jan 10, 2017 at 07:02 AM

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Hi,

Archive searches don't work as expected. When try to access the detail screen of an archived object, system crashes or data is not shown.

We are showing BSP error while searching for archived objects on webui (crm 7).

1. When search for archived contact or corporate account on archive search page of account/contact, BSP error page pops up when click on any contact/account.

BSP Error:

Exception class: CX_SY_MESSAGE_IN_PLUGGIN_MODE

PROGRAMME: SAPLARCH

INCLUDE: LARCHU06

2.When searching for lead, opportunity and activities the msg pop-up "object already deleted or archived" and no data is shown.

When object is archived, is deleted from original source system and moved to archive box. When user click archived object, its details should be shown.

Please advise.

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