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How to handle user de-provisioning process?

Hi All,

We are looking for solution to handle the case when user leaves the organization.

Can anybody suggest how to automate the user de-provisioning process? How can CLM system be aware automatically that a user needs to be inactive now onwards?

Please suggest.



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1 Answer

  • Best Answer
    May 16, 2013 at 07:37 PM

    Hi Saloni,

    If the user provisioning is being done automatically in the application through the schedule task import of the user accounts csv file, you could possibly automate the de-provisioning process as well.

    For a customer I did implement a similar solution. The user account csv file was sourced from the HR database in the required file format and processed on a night basis through schedule task. In the same file, the "INACTIVE" column value was being set to "TRUE" when the user leaves the organization. After processing the user accounts file, the account will be marked as inactive.

    Let me know, if you need any additional information.



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