BO4 - CORBA error - scheduled report

[former_member272336]

Hi,

We have some scheduled reports which get fine ecah morning.

This morning didn't arraive - looked in CMC why.

Message below.

CORBA error while communicating with the SL Service: IDL:omg.org/CORBA/NO_RESPONSE:1.0

Adaptive job server running and enabled and e-mail destination set up correctly.

Any Thoughts?

Thanks

[former_member202789 · Accepted solution]

It happens when APS service goes out of Memory. Increase the heap size of the Adaptive Processing Server.

Check the command line of APS for parameter -Xmx and provide something like -Xmx4g or higher.

Regards,

Animesh Kumar

[former_member272336 · Accepted solution]

Hi,

Thanks for advice.

Report involved small - checked logging directory to see if a aps log ata around that time - but only ajs logs and they don't tell us which aps invoked.

How do we determine which aps is involved?

- we have a few since we split aps

Thanks

Philip

[former_member202789 · Accepted solution]

You need to look at the APS Containing DSL Bridge Service.

You may also look into CMC >> Servers >> Service Category >> Web Intelligence Services >> <Here you will find the list of APSs>

You can also create watch in Monitoring for keeping a check on Web Intelligence Processing Server timeout and APS (DSL Bridge) Memory Utilization.

Regards,

Animesh Kumar

[former_member272336 · Accepted solution]

Thanks for advice.

[Former Member · Accepted solution]

Hi Kumar,

Could you please tel me how to Check the command line of APS for parameter -Xmx and provide something like -Xmx4g or higher. i don't know where to find this?

Thanks

Mirana

[Former Member · Accepted solution]

You would need to add the -Xmx parameter to command-line properties. It would not be available by default. Sizing / memory allocation is a critical aspect and hence this should be taken into great details with requirements of your functions.

[former_member182521]

Hi Philip,

This could be a timeout issue with WebIntelligence processing server.

Check these notes

1774121 - BI 4.0: CORBA error with Web Intelligence document based on large BEx query (BICS)

1716523 - CORBA error while Communicating with SL Service

Regards,

Mani

[Former Member]

Hi Manikandan

Note 1774121 says

• In the CMC, for the Web Intelligence Processing Server, append the command line with the following line in CMC: -RequestTimeout 3600000

Could you please tell me how to do above step?

Thanks

Mirana