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Former Member
May 15, 2013 at 11:45 AM

Issue with CRM delta in BW

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Hi Gourou

I've a issue with my delta.

I'm using 0CRM_SALES_CONTR_I datasource. It's the AIMD datasource. My scenario is:

step1- Creation of contract 66000001 with item 10. I save it

step2- Deletion of item 10

step3- Creation of new item 10.

The result in my PSA is:

GUID Item GUID Contract Item Recormode

005056B63A0C1ED2AF94A9590429DE70 005056B63A0C1ED2AF94AF9EBB529E78 006400001 10

005056B63A0C1ED2AF94A9590429DE70 005056B63A0C1ED2AF94AF9EBB529E78 006400001 10 D

005056B63A0C1ED2AF94A9590429DE70 005056B63A0C1ED2AF94EBAD8FBF9E9E 006400001 10

The first line is the step 1, the second line is the deletion (step2) and the last is the new creation (step3).

I load the PSA in my DSO. Before data activation, In my DSO, I have 3 lines.

GUID Item GUID Contract Item Recormode

005056B63A0C1ED2AF94A9590429DE70 005056B63A0C1ED2AF94AF9EBB529E78 006400001 10

005056B63A0C1ED2AF94A9590429DE70 005056B63A0C1ED2AF94AF9EBB529E78 006400001 10 D

005056B63A0C1ED2AF94A9590429DE70 005056B63A0C1ED2AF94EBAD8FBF9E9E 006400001 10

After data activation, surprise, the DSO contains 2 lines

GUID Item GUID Contract Item Recormode

005056B63A0C1ED2AF94A9590429DE70 005056B63A0C1ED2AF94AF9EBB529E78 006400001 10

005056B63A0C1ED2AF94A9590429DE70 005056B63A0C1ED2AF94EBAD8FBF9E9E 006400001 10

Very strange for me. The first line has been deleted in the CRM but always in the DSO.

It doesn't exist yet in the source system.

I think this result is wrong because doesn't reflect the source system.

Could you please explain me how to do for the correct result please?

How can I explain it to my customer?

Help me please.

Best Regrads

Rico