Visual Intelligence "WebiPlugin.WebiSession" Error.

hello,

At the moment, we are trying to propose Visual Intelligence solution to our client. When we tried to create a new document and loading a universe in the propose client environment, we came across the error as per attached image below. The environment that we used were;

- windows server 2008 R2

- crystal server 2011

- SAP visual intelligence version 1.0.9

Any help would very much be appreciated. thank you in advance

regards,

hans