on 05-14-2013 2:09 PM
Dear friends
Now I want to use crm rfm analysis, I want to update the rfm segemetation to CRM system, I would like to know if there's stand analysis model to do like ABC class? and has anyone did before, can you give me some guide or example. thanks!
Hello Lydia
Nice guide of using standart RFM analysis in SAP CRM
Hope it helps
Regards, EL
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