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Former Member
May 13, 2013 at 01:02 PM

WEBI Crashes and Publication Fails

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Hello gurus,

We have encountered rather a very unique issue where one of our publication fails every time its run. It further crashes the WEBI Processing server as well. I ran the corresponding source document (WEBI Report for this publication via context menu -> View -> refresh) and also scheduled the same. These work fine without any issues.

However, when I try to run this publication, it ends up with the error "2013-05-13 17:39:47,110 ERROR [PublishingService:HandlerPool-124] BusinessObjects_PublicationAdminErrorLog_Instance_397748 - [Publication ID # 397748] - Scheduling document job <Publication Name> failed: The Web Intelligence server cannot be reached. Contact your Business Objects administrator. (Error: RWI 00236) (FBE60502). It further re-starts the server everytime it fails.

I further created a new Publication with the same setting and and executed this new one. Its to no avail. The issue persists. This has never happened before until today in the morning.

I have a BOXI 3.1 SP5 (no patches) on a Solaris 5.10 machine. The culprit publication uses a WEBI report which is based on a BW query universe while the dynamic recipient document is based on an oracle query.

Any ideas would be appreciated.

Thanks & Regards,
Sree