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author's profile photo Varinder verma

when questions answered correctly shall close ?

I don't know what mechanism works here as i saw many open questions which are answered correctly by peers but due to non acceptance remain open.

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  • Aug 05, 2018 at 04:02 PM

    At least question author has to accept correct answer. A lot of Community members are not doing it...

  • Aug 06, 2018 at 06:22 AM

    Yes that i have checked but i wish there should be some auto closer.

    • Aug 06, 2018 at 07:03 AM

      "auto closer" - ??? But how? Only question author can decide that the answer is correct. In some cases moderator can perform "accept" action, but it will require extreme workload for moderators and the correctness of this approach is questionable!

  • Aug 06, 2018 at 06:54 PM

    We've made suggestions in the past that SAP auto close threads where there is no activity for a given amount of time. Like 14 days or one month.

    The status would show as "Closed due to inactivity" as opposed to "Closed-Accepted".

    But SAP never acted on the suggestion and I haven't looked at the suggestions area for months.. it got depressing to see thing upvoted and rarely acted on.

    • Aug 07, 2018 at 07:16 AM

      But what is the value of "Closed due to inactivity" status? When I am answering questions I look on question date... No reason to provide answers for old questions.

      • Aug 07, 2018 at 06:36 PM

        I believe the value could be for those who could filter out closed / answered questions (there is still no filter for closed questions on SCN though LOL) as well as in preventing the annoying "necromancing".

        This functionality exists on TripAdvisor, for example. The threads become closed due to inactivity after N days.

        Edit: I started paying more attention to the dates too but only after getting burned by answering the resurrected old questions. It's sad to see other SCN members still fall into the same trap.

  • Aug 07, 2018 at 06:59 PM

    Yes Vadim. a user would have to have the ability to filter out closed threads. What a revolutionary concept eh?

    It would just clean up a lot of activity pages.

  • Aug 15, 2018 at 06:27 AM

    Not sure if this a good or bad idea but could it be an option - clearly stated in the guidelines of course - that moderators can pick a best answer if the original author hasn't done so after a certain period of time? Every now and then I happen upon clearly answered questions where the author hasn't bothered to select one or at least adding a comment of why s/he couldn't select one yet. Many community members invest a lot of time in providing answers and to me it's kind of unfair if they then don't receive the credit - eh karma - points for their efforts.

    Mind, I don't want to make more work for our moderators, so it would of course be their call to make use of such an option or not.



    • Aug 15, 2018 at 03:59 PM

      If more people upvoted the answers this could be actually automated: after N days (30-60 is reasonable) the top voted answer is accepted and question is closed. OP gets a notification and can pick a different answer as "best" if they want.

      • Aug 15, 2018 at 04:45 PM

        The problem is that, outside of a very few tags, people don't use the up and down voting either. :{


      • Aug 15, 2018 at 05:16 PM

        I'd support this idea. Dell is correct that we don't have enough use of up/down-voting, but perhaps this would encourage that further? Also, I'm unclear on whether upvotes on an answer cause it to float toward the top of the thread, but this sort of thing would also tend to highlight better answers (and, of course, incentivize more cheating, but the moderators are pretty good at noticing and correcting this behavior).

        • Aug 15, 2018 at 06:20 PM

          On a normal website run by humans the most popular answer would be on top but SCN has its own math, unfortunately.

        • Aug 16, 2018 at 09:42 AM

          Since the standard sort order is still by votes, so the answer with the most votes gets on top. At least when following the strange math thingy Jelena mentioned.

          • Aug 16, 2018 at 03:47 PM

            It should be that way, but Jelena has been saying that it doesn't always seem to work properly.

            • Aug 17, 2018 at 01:55 PM

              Yeah, that's because an answer that was upvoted and downvoted and therefor should be 0 is not handled the same way as an answer that has no votes and is 0, too.

    • Aug 16, 2018 at 09:41 AM

      Some moderators already do this, as far as I know. Or did.

      • Aug 17, 2018 at 02:36 PM

        They can, and some do (or did), but there has been a lot of discussion in the past about whether or not this is appropriate for a moderator to do. To the best of my recollection, the consensus seemed to be that a moderator should generally only do this if it's clear from the comments that the OP considered it to be a right answer but just didn't click the button, unless it's a clear and obvious choice and the OP has disappeared from the thread (which certainly happens a lot).

        • Aug 20, 2018 at 08:35 AM

          Yep, that's what I had in mind, too.

        • Aug 21, 2018 at 06:23 AM

          As suggested upthread couldn't it be made "appropriate" by including the option in the rules of engagement? Something like "if there hasn't been any activity in a thread for [x number of] days, a moderator may pick a best answer and/or close the thread. If the creator of the thread doesn't agree with this decision, s/he can update it."

          • Aug 21, 2018 at 06:55 AM

            Sorry; but this is unrealistic... Huge workload for moderators.

            • Aug 21, 2018 at 07:02 AM

              That's why I used "may" instead of "will" as in "if moderators happen upon such a thread they may take action ...." and had added "Mind, I don't want to make more work for our moderators, so it would of course be their call to make use of such an option or not." upthread :-)

  • Aug 28, 2018 at 12:41 PM

    Personally I have no issue with questions genuinely staying open. Sometimes you go around the problem and leave it behind. Then, sometimes years later, the OP or someone else posts an answer. There are a few such examples around, and it's usually a happy thing to see someone taking the effort to post the answer even though it's no longer needed by the OP.

    • Aug 28, 2018 at 06:31 PM

      Sorry, but the initial question was about: "open questions which are answered correctly by peers but due to non acceptance remain open". Not about open questions without an answer...

      • Aug 28, 2018 at 07:18 PM

        Agree. But I was responding to the general conversation, and made a point of saying questions that are genuinely open - I.e. still seeking an answer. Didn’t have time to look for examples but I do come across them every now and again.

        • Aug 28, 2018 at 07:35 PM

          No issues with not answered questions. Can be many reasons (for example - not enough info provided in the question). Sometimes there is no solution at all (can be closed by question author - no solution found).

          The issue I see each day: correct answer is provided, the question author will post "Thank you, it's working" and no answer accepted.

  • Aug 29, 2018 at 06:29 AM

    Personally, I prefer accepting an answer than closing a thread as the former is readily visible in my profile's question-view while the latter isn't indicated there:

    The highlighted question is actually closed (without an answer) but that's only visible when looking at it directly:

    It would help (me) if closed questions had an indicator of "closed" next to them in the profile view.

    And - to state the obvious and as mentioned before - if there's a correct answer, the author of the question should remember to actually accept it!

    • Aug 29, 2018 at 06:43 AM

      To my mind it's also better to provide answer like: "no answer found", "the issue can't be solved" etc. And to accept this answer.

      • Sep 05, 2018 at 11:56 AM

        i think as it would be better if the person who is asking should take ownership of thread.

        1. if he/she got best answer then should flag it accepted.

        2. if not should post reply as answer not found / can not resolved as mentioned by "vadim".

        3. if they found answer /solution from somewhere else should post it in thread so others can take benefit from it.

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