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author's profile photo Audrey Stevenson

Some recent improvements to @mention functionality

Hi All,

I want to share two recent improvements we rolled out for @mentions:

  • Now when you type the "@" symbol followed by some characters of the person's name you're trying to @mention, the search results will show matches from your social graph first, followed by matches outside your followers/following.
  • In the @mention search results, you can now right click on a name and open that person's profile in a new tab or new window. This way, if you're unsure whether you're @mentioning the right person, you can check their profile to see. And if that person has multiple profiles and those profiles are linked, you can see whether another one of their profiles might be a better one to @mention.

Happy Holidays!


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  • Dec 20, 2017 at 04:40 PM

    To my mind 95% of the Community users simply don't know about @mention functionality!

    It has to be advertised directly in the input forms for questions, answers and comments:

    mention.png (43.5 kB)
    • Dec 20, 2017 at 05:56 PM

      It might be to the best that they don't know. :) Many high profile members probably wouldn't want to be mentioned in "I have urgent client requirement" questions.

      But it's a good point, right now there is no way to know this feature even exists, unless someone goes to CC or reads blogs. Or was in a coma since before October 2016 and now just came back blissfully unaware that @-mention went away for a while.

    • Jan 17, 2018 at 09:44 AM

      it would be interesting for the Community team to pull data on the total number who have activated notifications for @ mentions.

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