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author's profile photo Steve Rumsby

Do the community pages need a rethink?

I see some SAP twitter accounts are now tweeting out links to SCN community pages, suggesting you "join":

But there's nothing to join at the link given.

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  • Oct 12, 2016 at 07:25 AM

    If I haven't used the old SCN site and the community page was my first interaction with the SAP community, I would feel too overwhelmed with the content and the navigation.

    Some topic pages have featured content, some- not, some use pictures, which are not related to the content (why people still use these libraries baffles me), some use carousels (which seems to be a very debatable design decision). The really important links are positioned at the right, which is not a good idea. Don't SAP designers read articles like this:

    Share and follow have nothing to do with what most people understand by these terms- you would expect links like in youtube for sharing in facebook, not do-it-yourself sharing.

    And there is a lot of wasted space, view more blogs and questions is at the bottom.

    And these are just a few of the community page problems. If you want to attract new users, you need at least to try to make a first good impression.

    People have short attention span - if you can't win them in the first few seconds they look at your website, you have lost.

  • Oct 12, 2016 at 07:52 AM

    Yes, I hope after the most importent bug fixes and implementation of some really needed new features (filters and whatnot), they can get on the pages and make some more ... helpful. Or this is another team, I don't know. In the old SCN page editors were a different group, so maybe it's the same now?

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