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author's profile photo Veselina Peykova

Thou shalt not lock system users unless you know what you are doing

And even then - RTM and double-check the results...

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  • Oct 11, 2016 at 02:14 PM

    So... every user is locked now? Even service and system users?

    • Oct 11, 2016 at 02:19 PM

      Are we trying to have a 'status update' convo here?

      @veselina if users have been locked, shouldn't it be RTFM? :-)

      • Oct 11, 2016 at 02:23 PM

        Veselina is too polite. :D

        And yes, Sue! This is Status Update Central for now!

        • Oct 11, 2016 at 02:50 PM

          I'm sure Veselina is too polite :-) Although in the same situation, I wouldn't be.

          I can't imagine the problems caused by deleting a userid (or all?)

          And let's not forget, Steve is the one who always recommends TIP. :-)

          • Oct 11, 2016 at 02:56 PM

            If someone deleted all user-ids, I think "panic" would be an appropriate first reaction. But at the moment they are only at "everyone is locked", so no worries... *ahem*

            • Oct 11, 2016 at 03:45 PM

              Heheh now when you mention it... I remember (many years ago, on the first day of go-live) somebody deleted by mistake the userIDs of all key users from the new system instead of deleting them from the old one... There was some confusion, luckily the end users were well trained and we all were on-site with the option to log on via VNC to the end user PCs for the few unfortunate souls in remote locations and guide them had they faced any issues. Dialog users locked is not a big deal.I actually meant that the least you can do before locking a user of type B is to check why it exists and how it is used and, of course, to check if you are locking the right user :)

          • Oct 11, 2016 at 03:02 PM

            TIP is the only way to be really sure :-) So why waste time testing anywhere else...

      • Oct 11, 2016 at 02:25 PM

        I wrote RTM to avoid moderation (old habits don't die easily), but now, when I think how busy are all moderators with more important things, I don't need to worry about that :)

  • Oct 11, 2016 at 02:20 PM

    And if you don't know what you are doing, at least first try it in a disposable system, just in case...

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