[Status update] Is is me or the system?
I'm logged in the Support Launchpad and am trying to go to the PAM. Now PAM is asking for credentials and does not like my S-user for it. Since when are those different? I'm confused. -.-
Y U NO LET ME IN, PAM?!
17 Comments
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Jul 03, 2017 at 02:43 PM
I've just tried and for me it worked, so there is probable disturbance in the SAP Force :(
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Jul 03, 2017 at 03:09 PM
Clear your browser history and cache and give it try
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Jul 11, 2017 at 05:20 PM
Didn't work. No PAM for me.
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Jul 03, 2017 at 08:56 PM
I've sobbed into the mailbox of the admin responsible for our s-users so he can check if something changed with my permissions, because I'm not the only one missing some in the launchpad.
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Jul 04, 2017 at 09:16 AM
Well, it's the system...
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Jul 10, 2017 at 07:35 PM
They say it's fixed. Still not working for me. :/ Meh.
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Jul 10, 2017 at 11:17 PM
I guess The Experts didn't do the needful. :)
(Assuming you've already cleared the cookies, browsing history, sanitized the desk, washed the hands and performed the cleansing ritual to appease the SAP Cloud Identity Gods.)
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Jul 11, 2017 at 11:16 AM
Sacrificed the GOAT expert at midnight in the new moon (not the full moon which is way too bright)!?!
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Jul 11, 2017 at 05:21 PM
You surely mean "for" the GOAT expert, right? ^^
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Jul 11, 2017 at 05:18 PM
It's easier to make a goat fly than to get information about which authorization my s-user needs to be accepted back onto the PAM side. Maaan, it's so frustrating!
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Jul 11, 2017 at 07:38 PM
Ask to have "Super User" role!
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Jul 11, 2017 at 07:50 PM
Say what? I already have a lot of permissions and they look like the ones I should have (open connections, create incidents, software download etc), but not everyone works. Next to the PAM I also get the credentials popup for the software download. So something is definitly amiss.
And there is not separate "PAM" permission. At least not documented.
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Jul 11, 2017 at 10:27 PM
Agreed... I will check on my side tomorrow..
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Jul 12, 2017 at 09:43 AM
My colleague with super-admin permissions has the same issue: PAM asks for credentials over and over again in IE. Looks like Chrome is working though.
Looks like it's time for a ticket.
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Aug 10, 2017 at 04:27 PM
So I thought, I'll update you guys. It's working again since a minute ago.
What have I tried?
> Logout, login, of course. Not helping.
> Getting my user admin to check permissions. For the heck of it changing the download permission, save the changes. Not helping.
> Deleting all browser cache again. Not helping.
> Deleting the SAP Passport. Not helping.
> Creating a new SAP Passwort. Not possible, it says "Wrong password". Say whaaaaat? You mean that password I use to log into SAP.com and the launchpad and the accounts page and everything everyday, that works just fine? That one?
> Logout, login. Password works as great as ever of course. Still PAM is bitchy.
> So I'm desperate and think: What the hell! Change my password, login to community and launchpad. Works.
> Try to create a new SAP Passport. Takes the password this time, so Steffi aborts and rushes over to the PAM tile again.
> Clicks it. PAM lets me login.
Never been happier in my life. ;( *cries a bit*-
Aug 11, 2017 at 09:24 AM
....and now starts the real fun, which is navigating through the matrix to find what you're looking for.
Welcome back, Mrs. Warnecke. We. Have. Missed. You.
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Aug 14, 2017 at 07:58 AM
Gee, thanks, Mr. Smith.
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