[Status update] Is is me or the system?
I'm logged in the Support Launchpad and am trying to go to the PAM. Now PAM is asking for credentials and does not like my S-user for it. Since when are those different? I'm confused. -.-
Y U NO LET ME IN, PAM?!
I've just tried and for me it worked, so there is probable disturbance in the SAP Force :(
I've sobbed into the mailbox of the admin responsible for our s-users so he can check if something changed with my permissions, because I'm not the only one missing some in the launchpad.
I guess The Experts didn't do the needful. :)
(Assuming you've already cleared the cookies, browsing history, sanitized the desk, washed the hands and performed the cleansing ritual to appease the SAP Cloud Identity Gods.)
Sacrificed the GOAT expert at midnight in the new moon (not the full moon which is way too bright)!?!
It's easier to make a goat fly than to get information about which authorization my s-user needs to be accepted back onto the PAM side. Maaan, it's so frustrating!
Say what? I already have a lot of permissions and they look like the ones I should have (open connections, create incidents, software download etc), but not everyone works. Next to the PAM I also get the credentials popup for the software download. So something is definitly amiss.
And there is not separate "PAM" permission. At least not documented.
My colleague with super-admin permissions has the same issue: PAM asks for credentials over and over again in IE. Looks like Chrome is working though.
Looks like it's time for a ticket.
So I thought, I'll update you guys. It's working again since a minute ago.
What have I tried?
> Logout, login, of course. Not helping.
> Getting my user admin to check permissions. For the heck of it changing the download permission, save the changes. Not helping.
> Deleting all browser cache again. Not helping.
> Deleting the SAP Passport. Not helping.
> Creating a new SAP Passwort. Not possible, it says "Wrong password". Say whaaaaat? You mean that password I use to log into SAP.com and the launchpad and the accounts page and everything everyday, that works just fine? That one?
> Logout, login. Password works as great as ever of course. Still PAM is bitchy.
> So I'm desperate and think: What the hell! Change my password, login to community and launchpad. Works.
> Try to create a new SAP Passport. Takes the password this time, so Steffi aborts and rushes over to the PAM tile again.
> Clicks it. PAM lets me login.
Never been happier in my life. ;( *cries a bit*
....and now starts the real fun, which is navigating through the matrix to find what you're looking for.
Welcome back, Mrs. Warnecke. We. Have. Missed. You.
