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[Status update] Is is me or the system?

I'm logged in the Support Launchpad and am trying to go to the PAM. Now PAM is asking for credentials and does not like my S-user for it. Since when are those different? I'm confused. -.-

Y U NO LET ME IN, PAM?!

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Jul 03, 2017 at 01:18 PM
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I've just tried and for me it worked, so there is probable disturbance in the SAP Force :(

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Clear your browser history and cache and give it try

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Didn't work. No PAM for me.

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I've sobbed into the mailbox of the admin responsible for our s-users so he can check if something changed with my permissions, because I'm not the only one missing some in the launchpad.

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Well, it's the system...

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They say it's fixed. Still not working for me. :/ Meh.

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I guess The Experts didn't do the needful. :)

(Assuming you've already cleared the cookies, browsing history, sanitized the desk, washed the hands and performed the cleansing ritual to appease the SAP Cloud Identity Gods.)

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Sacrificed the GOAT expert at midnight in the new moon (not the full moon which is way too bright)!?!

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You surely mean "for" the GOAT expert, right? ^^

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It's easier to make a goat fly than to get information about which authorization my s-user needs to be accepted back onto the PAM side. Maaan, it's so frustrating!

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Ask to have "Super User" role!

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Say what? I already have a lot of permissions and they look like the ones I should have (open connections, create incidents, software download etc), but not everyone works. Next to the PAM I also get the credentials popup for the software download. So something is definitly amiss.

And there is not separate "PAM" permission. At least not documented.

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Agreed... I will check on my side tomorrow..

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My colleague with super-admin permissions has the same issue: PAM asks for credentials over and over again in IE. Looks like Chrome is working though.

Looks like it's time for a ticket.

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So I thought, I'll update you guys. It's working again since a minute ago.

What have I tried?

> Logout, login, of course. Not helping.

> Getting my user admin to check permissions. For the heck of it changing the download permission, save the changes. Not helping.

> Deleting all browser cache again. Not helping.

> Deleting the SAP Passport. Not helping.

> Creating a new SAP Passwort. Not possible, it says "Wrong password". Say whaaaaat? You mean that password I use to log into SAP.com and the launchpad and the accounts page and everything everyday, that works just fine? That one?

> Logout, login. Password works as great as ever of course. Still PAM is bitchy.

> So I'm desperate and think: What the hell! Change my password, login to community and launchpad. Works.

> Try to create a new SAP Passport. Takes the password this time, so Steffi aborts and rushes over to the PAM tile again.

> Clicks it. PAM lets me login.


Never been happier in my life. ;( *cries a bit*

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....and now starts the real fun, which is navigating through the matrix to find what you're looking for.

Welcome back, Mrs. Warnecke. We. Have. Missed. You.

welcomeback.jpg (12.2 kB)
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Gee, thanks, Mr. Smith.

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