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Is took me to someone Else account

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May 05, 2017 at 03:04 PM

Oh Nooooo. Its showing me as someone else?????

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Very odd - I would expect consistent error screens, and not another user's profile ;)

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Hi Yogesh - I'm not seeing any issues right now, nor did I get any emails from the status subscription here:

I do see a partial outage indicated for EU1 in the detail view. I am accessing the internet from home here in Pennsylvania.

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I have confirmation from other user for same issue on link below


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Something for Gabriella perhaps - I will send her a DM.

Yes, the outage last week impacted me too, but didn't see this today.

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Sure, Lets see what Gabriella has to say.

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I spoke too soon, the status email just arrived in my Inbox and you can see the description of the brief disruption in the May 5 section at the bottom of:

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I saw that but I am wondering why it was taking me to someone else account.

Isn't that it's down means it's down and not take me to someone else account???


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Hey guys,

It is not taking you to someone else's account, it is just the last logged in account cached, but you are not able to change or save anything there. I confirmed with our operations team that it is a pure caching issue which has been fixed this morning, so we should never face such problems again on

Thanks for your understanding.



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Gabriella Gogl-Gyorgy
May 08, 2017 at 10:53 AM

It is actually taking you to a different account and you can see the email address which is private information even you are not be able to edit this account

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Yeah, sorry. I really hope it won't happen again.

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Lets hope this won't happen again.


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