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Diverse moderation

I just got something removed by moderator action - some comment or comments that were part of this blog https://blogs.sap.com/2018/08/15/the-splendors-and-miseries-of-sap-community/

Recovering the original post, it seems it's caused by discussion of diversity and inclusion triggered by this blog https://blogs.sap.com/2018/07/16/diversity-and-inclusion-in-the-sap-community/

There's a couple of points here:

1. Why do comments posted back in August last year suddenly get moderated? Did someone suddenly take exception? I can see what probably triggered the action - two specific comments that have been removed (along with the subsequent discussion) that if you squint in a poor light, you might take as breaching this rule:

Posting content that discriminates against members based on any perceived differences, including but not limited to differences in culture, race, ethnicity, age, gender, sexual orientation, gender identity or expression, and physical ability. Read more on SAP’s diversity values.

2. Without some digging I would never have found out which rule was breached.

I hasten to add it wasn't me who's been perceived as being naughty. My discussion just seems to have been collateral damage. But it does highlight again that the generic message "Please ensure that your contributions comply with our Rules of Engagement" is less than helpful!

Oh, and just for the record - it's probably a good idea not to speak anything other than wholeheartedly about inclusion and diversity. ;-)

TL;DR - subsequent comments to a moderated post get removed with no proper explanation.

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14 Comments

  • Jul 15 at 04:39 PM

    Yup. Happened to me before. Happened to couple of others before. The CC is full of rants about this.

    • Jul 16 at 02:16 PM

      Matthew Billingham To your first point: community members alert new and old content in the community. That is why moderators take action on processing the moderation alerts.

      Your comment that was deleted...It was a comment on another comment and the comment author deleted his own comment.

      Now, if you comment on a comment, and the author deletes that comment, all of the comments on it disappear as well. And here's where the problem occurs: In this scenario, people receive a notification that a moderator deleted their comment. But that's not the case at all. It's an issue with notifications we are working to resolve, as other members like Lukas (and Manfred) pointed out have incorrectly received a 'moderator has deleted your comment' notifications -- and have been understandably upset.

      • Jul 16 at 04:34 PM

        The real issue is that author is able to delete his comment when there are comments under it! Has to be prohibited.

  • Jul 15 at 04:44 PM

    "Oh, and just for the record - it's probably a good idea not to speak anything other than wholeheartedly about inclusion and diversity. ;-)"

    Why would anyone want to?

  • Aug 10 at 07:48 AM

    I see it has changed now - you do get a message about your comment being removed as collaterol damage.

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