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My Good Deed for the Day

There are examples of people using the incorrect tags (realizes he just set himself up with that comment).

And then there is this...

And my reaction was...sorta like this, I guess.

Because I knew what that poster (who shall remain nameless) had stumbled into.

Luckily, I managed to delete the question and advise the poster before any true trauma occurred.

I mean...that's gotta earn me a karma credit or two, right?

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Feb 10, 2017 at 07:55 PM edited Feb 10, 2017 at 07:58 PM
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You neglected to use the [Status Update] prefix in your title...so no 'karma' for you (inspired by Seinfeld). We do have a log jam in the Activity Feed, so thank you for flushing this one away.

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Oops. D'oh!

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I hope some Karma points could also go to the nameless SCN member who bravely resisted the urge to make fun of OP and quietly hit the moderator button, ahem. :)

BTW does anyone know what the heck is "load summary"?

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I don't know what a load summary is either. I wanted to have a look at one, but someone keeps deleting them.... #rimshot

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I'm willing to split the points with you, 50/50. :)

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Why "nameless"? It was me :)

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@Jelena: In a previous project this is how a shipment output was named. In this specific case- no idea... company terminologies can vary a lot. You can ask the OP directly what it is - there is a new question created: https://answers.sap.com/questions/127037/can-i-find-out-who-deleted-a-load-summary.html

@Jerry: Did part of the advice contain tips on asking better questions and choosing the right tag? Because,if you look at the question content and the chosen tag, the OP probably had a higher chance to get a meaningful reply in CC than in SAP BusinessObjects Enterprise, advanced administration package ...

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The advice included to look into this page http://www.sap.com/community/about/questions-and-answers.html

(I actually did it myself again and enjoyed reading what was behind this link in that page, can't remember having seen it before)

Initially I thought that the user just ignored this guidance and posted the same lame question but it was actually posted in the same hour as the coffee corner post - so it was cross posting too and Jerry deserves another Karma kick

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I admit, I haven't looked much at the About Q&A page after the migration, but I think, that How To Ask Questions The Smart Way was not referenced in the old platform. Great idea, finally not all in SAP Community is sugar-coated. It was about time to acknowledge the possibility, that forum members are supposed to act as professionals. And to skip the polite please in that aspect.
Now, if only we could sneak some of the amazing guidelines from the article into our ROE, it would be great :)

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When I respond (as a moderator) to poorly-worded questions, I often include a link to the slightly dated but still highly useful blog at https://blogs.sap.com/2010/05/12/asking-good-questions-in-the-forums-to-get-good-answers/. I've noticed some other moderators doing the same. However, I don't generally notice those same people coming back and rewording their questions, or doing a better job the next time, so I fear these efforts will be lost in time, like tears in rain.

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The link I include in my moderation response (http://www.sap.com/community/about/questions-and-answers.html) also links to that blog post (https://blogs.sap.com/2010/05/12/asking-good-questions-in-the-forums-to-get-good-answers/), plus a few others (such as the "How to Ask Questions The Smart Way" mentioned by Veselina above).

After reading your comment, Matt, I'm tempted to try to find a way to include this link as well. :)

https://www.youtube.com/watch?v=NoAzpa1x7jU

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I knew someone would get the reference! :)

"I've seen things you people wouldn't believe. Attack ships on fire off the shoulder of Orion. C-beams glittering in the dark near the Tannhauser Gate. All those moments will be lost in time...."

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Thank you, sir.

I actually wrote a standard statement that I use as a comment when moderating questions/discussions. It includes advice on searching, as well as links to both the "asking questions" page and the "rules of engagement" page. I find that I copy and paste the statement quite often, and having it handy saves lots of time.

Come to think of it...I'm happy to share the text via message with any moderator who might find it useful.

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Hmm, I have just checked the page and am confused about this:

Editorial features

Apart from the regular text formatting (bold, italics, list view…etc.) SAP Answers provides a selection of advanced editorial features:

  • embedding images
  • inserting tables
  • inserting attachments
  • syntax highlighting for the most popular programming languages including ABAP

.

.

Inserting tables, syntax highlighting? Did someone copy& paste the text for the blog editor, because my q&a editor does not have those options. :/

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Yeah, that is definitely false advertising. In the answers we can insert an image or attachment (and some people insert images as attachments, which is super-annoying). There is button "code" to highlight the code, which is not specific to any language. No tables, although why would anyone possibly want to reply with a table?

Someone need to check the texts against the reality.

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Hi, Steffi:

That whole page is in the process of getting a revamp.

Best regards,

--Jerry

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Looking forward to the end-result. :)

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Hmmm.. instead of revamping the page - can we get the functionalities, which are currently advertised for the editor? I am only trying to save some of the work for you :)

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The revamp should include an explanation of the new features. Whether these are brand-new (or delivering the ones falsely advertised there), I'm not entirely sure. But I'm going to ask our Q&A contact to read the conversation here in case he can comment on stuff I don't know about.

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Sadly, "the system automatically searches for similar questions" does not really work. That part should've taken care of many FAQs but for me it's always showing a bunch of nonsense.

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Even if the SAP team manages to fix the fuzzy search, one challenge, specific to our forum, is that the matches in the title will always get a higher score than matches in question body (because something like this makes sense). Not all old threads have meaningful titles and now they are read-only. In addition, this type-ahead starts after you type 6 characters (I think). Guess what do I get if I type VOFM or VLPOD? Nothing... Now guess what will I get if I type item category determination or simply requirement?

The type-ahead search is not a bad idea... if there were technical possibilities for the search to function properly and if we had better quality of data to search from. It might work with a different search algorithm and in a different forum, but not here.

These are some of the reasons, why I am skeptical about this automatic search. It is more realistic to educate the forum members how to use a search engine. I know, some will never learn to use Google or find.sap.com search efficiently, but in my opinion, relying on a broken solution to solve a fundamental problem like the lack of computer literacy, is worse than not having a technical solution at all.

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True that. It would've been slightly easier if we'd enter primary tag first and then search could give priority to that tag. But then again people post SD questions in the Fiori tags that have "Sales" in the name... OK, I give up.

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As I said...

There are examples of people using the incorrect tags (realizes he just set himself up with that comment).

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