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unable to connect using SAP gui but all wp are up and running using dpmon
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on 04-18-2018 2:11 PM
Hi Gurus,
Installed new system on SUSE 12.2 oracle 12 ECC6 EHP7 IDES.
Unable to connect from windows SAPGUI 740/750.
But this system is working fine at os level dpmon shows all wp.
Workprocess Table (short) Tue Apr 17 14:44:31 2018
------------------------------------------------------------
|No |Pid |Type|State |Cause|Err|Prio|Sess-Key |Sess-Type|Locked|Sem|Time |Program |Cli|User |
|---+--------+----+-------+-----+---+----+----------------+---------+------+---+-----+----------------------------------------+---+------------|
| 0|28545 |DIA | | | | | | | | | | | | |
| 1|22948 |DIA |WP_HOLD|RPC | |high|T15_U2603_M0 |INTERNAL | | | 146|<BATCH SCHEDULER> |000|SAPSYS |
| 2|22949 |DIA | | | | | | | | | | | | |
| 3|22950 |DIA | | | | | | | | | | | | |
| 4|22951 |DIA | | | | | | | | | | | | |
| 5|22952 |DIA |WP_HOLD|RPC | |high|T3_U2589_M0 |GUI | | | 201|<HANDLE GUI> |000| |
| 6|22953 |DIA | | | | | | | | | | | | |
| 7|22954 |DIA |WP_RUN | | |high|T28_U2509_M0 |INTERNAL | | | 537|<RPC(GENERATE ABAP (CLI WP 19))> |000|SAPSYS |
| 8|22955 |DIA |WP_RUN | | |high|T17_U2592_M0 |INTERNAL | | | 197|<RPC(GENERATE ABAP (CLI WP 5))> |000|SAPSYS |
| 9|6023 |DIA | | | | | | | | | | | | |
| 10|22957 |DIA | | | | | | | | | | | | |
| 11|28107 |DIA | | | | | | | | | | | | |
| 12|28546 |DIA | | | | | | | | | | | | |
| 13|22960 |DIA | | | | | | | | | | | | |
| 14|22961 |DIA | | | | | | | | | | | | |
| 15|22962 |DIA | | | | | | | | | | | | |
| 16|22963 |DIA | | | | | | | | | | | | |
| 17|22964 |DIA | | | | | | | | | | | | |
| 18|22965 |DIA |WP_RUN | | |high|T7_U2625_M0 |INTERNAL | | | 145|<RPC(GENERATE ABAP (CLI WP 1))> |000|SAPSYS |
| 19|22966 |DIA |WP_HOLD|RPC | |high|T9_U2501_M0 |GUI | | | 581|<HANDLE GUI> |000| |
| 20|22967 |UPD | | | | | | | | | | | | |
| 21|22969 |BTC | | | | | | | | | | | | |
| 22|22970 |BTC | | | | | | | | | | | | |
| 23|22971 |BTC | | | | | | | | | | | | |
| 24|22972 |BTC | | | | | | | | | | | | |
| 25|22973 |BTC | | | | | | | | | | | | |
| 26|22974 |BTC | | | | | | | | | | | | |
| 27|22975 |BTC | | | | | | | | | | | | |
| 28|22976 |BTC | | | | | | | | | | | | |
| 29|22977 |BTC | | | | | | | | | | | | |
| 30|22978 |BTC | | | | | | | | | | | | |
| 31|22979 |SPO | | | | | | | | | | | | |
| 32|22980 |UP2 | | | | | | | | | | | | |
Found 33 active workprocesses
a - only active workprocesses
s - stop workprocess
k - kill workprocess (with core)
When i clicked on SAPgui entry i can see at OS in dpmon process list there is a program called <HANDLE GUI> is executing and nothing happening
you can see above 5th workprocess.
environment:
kernel: 742_REL 64bit UC 500 / later tried with 749_REL Patch 17
OS: SUSE Linux Enterprise Server for SAP Applications 12 SP2"
SAP ECC6 EHP7 IDES
Tried with IP and hostname from SAPgui: no luck
==>sappfpar check pf=EC7_DVEBMGS00_SAPECC2
No errors , no Warnings
==>sapcontrol -nr 00 -host SAPECC2 -prot NI_HTTP -function GetProcessList
17.04.2018 20:00:36
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
disp+work, Dispatcher, GREEN, Running, 2018 04 17 17:36:56, 2:23:40, 22932
igswd_mt, IGS Watchdog, GREEN, Running, 2018 04 17 17:36:56, 2:23:40, 22933
gwrd, Gateway, GREEN, Running, 2018 04 17 17:36:58, 2:23:38, 22945
icman, ICM, GREEN, Running, 2018 04 17 17:36:58, 2:23:38, 22946
SAPECC2:ec7adm 79>
==>SAPECC2:ec7adm 79> ps -ef | grep dw.sapEC7 | wc -l
35
==>R3trans -d
SAPECC2:ec7adm 80> R3trans -d
This is R3trans version 6.26 (release 742 - 22.02.17 - 20:17:02).
unicode enabled version
R3trans finished (0000).
SAPECC2:ec7adm 81> more trans.log
4 ETW000 R3trans version 6.26 (release 742 - 22.02.17 - 20:17:02).
4 ETW000 unicode enabled version
4 ETW000 ===============================================
4 ETW000
4 ETW000 date&time : 17.04.2018 - 20:01:35
4 ETW000 control file: <no ctrlfile>
4 ETW000 R3trans was called as follows: R3trans -d
4 ETW000 trace at level 1 opened for a given file pointer
4 ETW000 [ dev trc,00000] Tue Apr 17 20:01:35 2018
4 ETW000 [ dev trc,00000] Loading DB library '/usr/sap/EC7/SYS/exe/run/dboraslib.so' ...
4 ETW000 [ dev trc,00000] Library '/usr/sap/EC7/SYS/exe/run/dboraslib.so' loaded
4 ETW000 [ dev trc,00000] Version of '/usr/sap/EC7/SYS/exe/run/dboraslib.so' is "742.06", patchlevel (0.500)
4 ETW000 [ dev trc,00000] read_con_info_ssfs(): DBSL supports extended connect protocol
4 ETW000 ==> connect info for default DB will be read from ssfs
4 ETW000 [ dev trc,00000] Register application info.
4 ETW000 [ dev trc,00000] Oracle client version: 12.1.0.2.0, V3, default build, (dbsl 742 290916, UNICODE[2])
4 ETW000 [ dev trc,00000] Installed Oracle client patches:
4 ETW000 [ dev trc,00000] # Patch 26789827 : Created on 22 Sep 2017, 16:15:43 hrs PST8PDT
4 ETW000 [ dev trc,00000] # Patch 25429715 : Created on 25 May 2017, 00:17:10 hrs PST8PDT
4 ETW000 [ dev trc,00000] # Patch description: Created on 28 Mar 2017, 02:34:07 hrs PST8PDT
4 ETW000 [ dev trc,00000] # Patch 11799748 : Created on 16 Oct 2017, 14:49:10 hrs CEST
4 ETW000 [ dev trc,00000] # Patch 11742262 : Created on 29 Sep 2014, 12:28:17 hrs CEST
4 ETW000 [ dev trc,00000] Client NLS setting (by OCINlsGetInfo(con=0)): 'AMERICAN_AMERICA.UTF16'
4 ETW000 [ dev trc,00000] Connecting as SAPSR3/<pwd>@EC7 on connection 0 (nls 0) ... (dbsl 742 290916, UNICODE[2])
4 ETW000 [ dev trc,00000] OCIHandleAlloc(con=0): Service svc=1f607c8 created, rc=0
4 ETW000 [ dev trc,00000] OCIServerAttach(con=0, svc=1f607c8): New server hdl. srv=1f62e30 attached to 'EC7'
4 ETW000 [ dev trc,00000] OCISessionBegin(con=0, svc=1f607c8, srv=1f62e30='EC7'): start session usr=1f94120='SAPSR3', rc=0
4 ETW000 [ dev trc,00000] Now 'SAPSR3/<pwd>@EC7' is connected: con=0, nls=0, session=244, time='2018-04-17 20:01:35'
4 ETW000 [ dev trc,00000] DB instance EC7 is running on SAPECC2 with ORACLE version 12.1.0.2.0 since APR 16, 2018, 01:02:12.
4 ETW000 [ dev trc,00000] con=0, V$NLS_PARAMETERS: NLS_LANG=AMERICAN_AMERICA.UTF8, NLS_NCHAR=UTF8
4 ETW000 [ dev trc,00000] # CharacterSet (DB) NCharSet svchp srvhp usrhp nls TNS
4 ETW000 [ dev trc,00000] 0 UTF8 UTF8 1f607c8 1f62e30 1f94120 0 EC7
4 ETW000 [ dev trc,00000] # CharacterSet (Env) NCharSet envhp errhp er2hp bathp
4 ETW000 [ dev trc,00000] 0 UTF16 AL16UTF16 1f37fb0 1f5e7b0 1f5f830 1f608b0
4 ETW000 [ dev trc,00000] Connection 0 opened (DBSL handle 0)
4 ETW000 [ dev trc,00000] DbSlControl(DBSL_CMD_SAPRELEASE_SET,abap='740')
4 ETW000 [ dev trc,00000] NTAB: Structure of NTAB on DB is VERS_B, unicodelg of executable is 2, unicodelg of SVERS in nametab is 2
4 ETW000 Connected to DBMS = ORACLE --- dbs_ora_tnsname = 'EC7' --- SYSTEM = 'EC7'.
4 ETW690 COMMIT "0" "0"
4 ETW000 trace to file pointer closed
4 ETW000 trace at level 1 opened for a given file pointer
4 ETW000
4 ETW000 ================== STEP 1 =====================
4 ETW000 date&time : 17.04.2018 - 20:01:35
4 ETW000 function : CONNECT
4 ETW000 buffersync : YES
4 ETW000 clients : default
4 ETW000 l.s.m. : VECTOR
4 ETW000 purgedocu : YES
4 ETW000 commit : 100000
4 ETW000 table cache : dynamic
4 ETW000
4 ETW000 [ dev trc,00000] Disconnecting from ALL connections:
4 ETW000 [ dev trc,00000] Disconnecting con=0
4 ETW000 [ dev trc,00000] OCISessionEnd(con=0, svc=1f607c8, srv=1f62e30='EC7'): Close session usr=1f94120, rc=0
4 ETW000 [ dev trc,00000] OCIServerDetach(stale1 con=0, svc=1f607c8, srv=1f62e30='EC7') successfully detached
4 ETW000 [ dev trc,00000] OCIHandleFree(con=0, svc=1f607c8): Server handle srv=1f62e30 freed
4 ETW000 [ dev trc,00000] OCIHandleFree(con=0): Service hdl. svc=1f607c8 freed.
4 ETW000 [ dev trc,00000] Disconnected from connection 0
4 ETW000 [ dev trc,00000] statistics db_con_commit (com_total=1, com_tx=1)
4 ETW000 [ dev trc,00000] statistics db_con_rollback (roll_total=0, roll_tx=0)
4 ETW000 Disconnected from database.
4 ETW000 End of Transport (0000).
4 ETW000 date&time: 17.04.2018 - 20:01:35
SAPECC2:ec7adm 82>
======>Last 100 lines from work process logs:
SAPECC2:ec7adm 68> tail -100 dev_w4
A ** RABAX: level LEV_RX_PXA_RELEASE_MTX entered.
A ** RABAX: level LEV_RX_PXA_RELEASE_MTX completed.
A ** RABAX: level LEV_RX_COVERAGE_ANALYSER entered.
A ** RABAX: level LEV_RX_COVERAGE_ANALYSER completed.
A ** RABAX: level LEV_RX_HOTSPOT_TRACE entered.
A ** RABAX: level LEV_RX_HOTSPOT_TRACE completed.
A ** RABAX: level LEV_RX_SAVE_SHMLOCKS entered.
A ** RABAX: level LEV_RX_SAVE_SHMLOCKS completed.
A ** RABAX: level LEV_RX_RESET_SHMLOCKS entered.
A ** RABAX: level LEV_RX_RESET_SHMLOCKS completed.
A ** RABAX: level LEV_RX_ROLLBACK entered.
A ** RABAX: level LEV_RX_ROLLBACK completed.
A ** RABAX: level LEV_RX_DB_ALIVE entered.
A ** RABAX: level LEV_RX_DB_ALIVE completed.
A ** RABAX: level LEV_RX_HOOKS entered.
A ** RABAX: level LEV_RX_HOOKS completed.
A ** RABAX: level LEV_RX_STANDARD entered.
A ** RABAX: level LEV_RX_STANDARD completed.
A ** RABAX: level LEV_RX_STOR_VALUES entered.
A ** RABAX: level LEV_RX_STOR_VALUES completed.
A ** RABAX: level LEV_RX_C_STACK entered.
A ** RABAX: level LEV_RX_C_STACK completed.
A ** RABAX: level LEV_RX_MEMO_CHECK entered.
A ** RABAX: level LEV_RX_MEMO_CHECK completed.
A ** RABAX: level LEV_RX_AFTER_MEMO_CHECK entered.
A ** RABAX: level LEV_RX_AFTER_MEMO_CHECK completed.
A ** RABAX: level LEV_RX_INTERFACES entered.
A ** RABAX: level LEV_RX_INTERFACES completed.
A ** RABAX: level LEV_RX_GET_MESS entered.
A ** RABAX: level LEV_RX_GET_MESS completed.
A ** RABAX: level LEV_RX_INIT_SNAP entered.
A ** RABAX: level LEV_RX_INIT_SNAP completed.
A ** RABAX: level LEV_RX_WRITE_SYSLOG entered.
A ** RABAX: level LEV_RX_WRITE_SYSLOG completed.
A ** RABAX: level LEV_RX_WRITE_SNAP_BEG entered.
A ** RABAX: level LEV_RX_WRITE_SNAP_BEG completed.
A ** RABAX: level LEV_RX_WRITE_SNAP entered.
A ** RABAX: level LEV_SN_END completed.
A ** RABAX: level LEV_RX_WRITE_SNAP_END entered.
A
A Tue Apr 17 19:43:11 2018
A ** RABAX: level LEV_RX_WRITE_SNAP_END completed.
A ** RABAX: level LEV_RX_RAL_FOR_RABAX entered.
A ** RABAX: level LEV_RX_RAL_FOR_RABAX completed.
A ** RABAX: level LEV_RX_SET_ALERT entered.
A ** RABAX: level LEV_RX_SET_ALERT completed.
A ** RABAX: level LEV_RX_COMMIT entered.
A
A Tue Apr 17 19:43:12 2018
A ** RABAX: level LEV_RX_COMMIT completed.
A ** RABAX: level LEV_RX_SNAP_SYSLOG entered.
A ** RABAX: level LEV_RX_SNAP_SYSLOG completed.
A ** RABAX: level LEV_RX_RESET_PROGS entered.
A ** RABAX: level LEV_RX_RESET_PROGS completed.
A ** RABAX: level LEV_RX_STDERR entered.
A Tue Apr 17 19:43:12 2018
A
A ABAP Program SAPLBTCHCNTXT .
A Source LBTCHCNTXTU09 Line 27.
A Error Code TIME_OUT.
A Module $Id: //bas/742_REL/src/krn/si/th/thxxhead.c#44 $ SAP.
A Function ThTimeout Line 3205.
A P1: rdisp/scheduler/prio_[high|normal|low]/max_runtime
A P2: 600
A
A ** RABAX: level LEV_RX_STDERR completed.
A ** RABAX: level LEV_RX_RFC_ERROR entered.
A ** RABAX: level LEV_RX_RFC_ERROR completed.
A ** RABAX: level LEV_RX_RFC_CLOSE entered.
A ** RABAX: level LEV_RX_RFC_CLOSE completed.
A ** RABAX: level LEV_RX_IMC_ERROR entered.
A ** RABAX: level LEV_RX_IMC_ERROR completed.
A ** RABAX: level LEV_RX_APC_ERROR entered.
A ** RABAX: level LEV_RX_APC_ERROR completed.
A ** RABAX: level LEV_RX_DATASET_CLOSE entered.
A ** RABAX: level LEV_RX_DATASET_CLOSE completed.
A ** RABAX: level LEV_RX_ERROR_SAVE entered.
A ** RABAX: level LEV_RX_ERROR_SAVE completed.
A ** RABAX: level LEV_RX_ERROR_TPDA entered.
A ** RABAX: level LEV_RX_ERROR_TPDA completed.
A ** RABAX: level LEV_RX_PXA_RELEASE_RUDI entered.
A ** RABAX: level LEV_RX_PXA_RELEASE_RUDI completed.
A ** RABAX: level LEV_RX_LIVE_CACHE_CLEANUP entered.
A ** RABAX: level LEV_RX_LIVE_CACHE_CLEANUP completed.
A ** RABAX: level LEV_RX_END entered.
A ** RABAX: level LEV_RX_END completed.
A ** RABAX: end no http/smtp
A ** RABAX: end apc
A ** RABAX: end RX_BTCHLOG|RX_VBLOG
A Time limit exceeded.
A
A StartDynpActionAfterRabax: start action 5
M *** WARNING => PfStatWrite: missing STAT_END for opcode STAT_GENERATE [pfxxstat.c 5519]
M {root-id=90B11C9F50701EE890C90128C36DAD1E}_{conn-id=00000000000000000000000000000000}_0
B
B Tue Apr 17 20:07:05 2018
B dbsync[db_syexe]: wait=0, call_no=99, current_ts=20180417200705, last_counter=-2147483524
B
B Tue Apr 17 20:18:24 2018
B dbsync[db_syexe]: wait=0, call_no=107, current_ts=20180417201824, last_counter=-2147483524
SAPECC2:ec7adm 69>
able to telnet from the desktop where sap gui installed to SAPECC2 3200 and 3601 ports.
RFC connection / authorization tests are fine from other system to this system.
tried to access webgui using http /https. no success.
Can you please shed some light here
Thanks in advance
Balaji
- SAP Managed Tags:
- logging of SAP GUI for Windows
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